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Milton, FL
I'm an IT Technician with 20 years of Desktop Support experience. I have both cutting-edge CompTIA training and professional experience in IT infrastructure, Information Security, and Help Desk Management. Recently certified by CompTIA in A+, Security+, and Network+. Those certificates stack to make me a certified CompTIA Secure Infrastructure Specialist (CSIS) and CompTIA IT Operations Specialist (CIOS). I'm also a Microsoft Certified Systems Administrator (MSCA). I have roughly 18 years of Customer service experience and about 20 years as some form of Technical Support Representative. I'm a clever, creative problem solver with an artistic heart and a natural aptitude for technology. I'm solutions-oriented and results-driven with a focus on providing exceptional Technical Support with a zeal for stellar customer service. I'm skilled at IT Troubleshooting, Systems Administration, System Hardening, Network Administration, Cyber Security, Graphic Design, Spreadsheets/Databases, Word Processing.
In my free time, I do things like play tabletop roleplaying games and video games. I'm learning some Game Design things on my own when time permits. Currently designing my own universe that can/will be used in multiple media forms. I also like to spend some time sketching, painting, and writing. Have to keep the creative juices flowing lest they atrophy. I have been known to be a legend in my spare-time, so imagine how legendary I can be in a work environment. Full Summary
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